Warranty Survey Form


We Value Your Feedback

At TenPoint, Horton, and Wicked Ridge we strive to deliver the best customer service in the industry. If we recently serviced your crossbow or other accessory, we would love to hear about your experience. Please take a few minutes to fill out the form below so that we can improve our warranty service experience.

*required field

Customer Feedback Information

Return Authorization Number*
Crossbow Serial Number
(not required for accessories)
Email Confirm*
Was the work done in a timely fashion?
Were all of the parts you sent returned?
Please respond to the following:
Service received on the telephone
Knowledge level of those you had contact with
Packaging of returned item(s)
Satisfaction level of service received
How many days was your bow gone?

Addtional Feedback

How can we improve our warranty service experience?

Thank You For Your Feedback

We have received your feedback. Thank you for sharing your experience with us.

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