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New TenPoint scope question
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tap1912
Posted 2/16/2012 1:11 PM (#47752)
Subject: New TenPoint scope question




Posts: 26
25
Last year before the season started I sent in by Phantom for maintenance tha the tech replaced the old scope, He noticed it was foggy problem is the new scope works great until you turn on the lighted retical. when the light is on (both red and green) the scope turns foggy. completly unusable whith lighted retical on.
Can I sent it in for a replacement with out sending in the whole bow? What is the process?

Very happy with the work on the bow it shoots like a dream.

THanks
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Barb
Posted 2/16/2012 3:53 PM (#47753 - in reply to #47752)
Subject: Re: New TenPoint scope question



TenPoint Staff

Posts: 599
500252525
Location: Suffield, OH
You can send just the scope & rings in. You'll need an RA# first - just fill out a return authorization request form online or call our warranty department at 330-628-9245 option 2.

Barb
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tap1912
Posted 2/20/2012 2:39 PM (#47776 - in reply to #47752)
Subject: Re: New TenPoint scope question




Posts: 26
25
Thanks! will do.
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tap1912
Posted 3/9/2012 9:03 AM (#47841 - in reply to #47752)
Subject: Re: New TenPoint scope question




Posts: 26
25
Wanted to say thanks to TenPoint sent in defective scope and recieved new one in a week. Great customer service.
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