Most Frequently Asked Questions
How often should I change my string and/or cables?
TenPoint Crossbow Technologies recommends changing the string and cables approximately every three years under normal use. Both the string and cables (including steel cables) will stretch over time and result in lower draw weight.
Do after market strings and cables void my warranty?
As long as the strings and cables meet TenPoint’s specifications, it will not void the warranty. For complete string and cable specifications please contact TenPoint’s customer service department.
Why are you so specific on the number of strands to use in the string and cables?
The strand-count has to be specific for two reasons: First, a minimum level of strength is required to insure safety and durability; Second, the number of strands dictates the finished diameter of the served string and cables (too large and the string will not fit in the wheels, too small and the center serving will not contact the nock correctly).
What center serving should I use when reserving my string?
Brownell 150 Kite string with a .036” diameter.
What are the benefits of using a TenPoint branded string and cables over aftermarket options?
TenPoint strings and cables are made with the optimum combination of materials and design. Our strings and cables wear better, shoot more accurately, and are the most forgiving. Any variation from our materials, construction, or design specifications could cause pre-mature wear or failure, and will void our warranty.
What type of arrow should I use with my TenPoint Crossbow?
TenPoint is now the one-stop source for crossbow arrows. Regardless of which arrow you shoot, you no longer need to choose between moon nocks, capture nocks, or flat nocks. TenPoint's NEW patent pending all-purpose Omni-Nock makes these special-purpose nocks obsolete.
The Omni-Nock design features six micro-grooves that form three string alignment channels. These channels eliminate the indexing problem associated with moon and capture nocks. On today's narrower crossbows with acute string angles, the Omni-Nock also keeps the bowstring from shooting over or under an arrow.
Omni-Nocks are REQUIRED
for all 2013 and newer TenPoint and Wicked Ridge crossbows.
Our five-arrow Easton lineup of lightweight, standard-weight, and heavyweight crossbow arrows offer you the perfect arrow for whichever shooting or hunting situation you face.
The lineup includes the following: Pro Lite carbon arrow (20-inches)- 370-grains (with 100 grain field point), Pro V22 carbon arrow (22-inches) - 420-grains (with 100 grain field point), Pro Elite carbon arrow (20-inches) – 425-grains (with 100 grain field point), XX75 Magnum aluminum arrow (20-inches) – 435-grains (with 100 grain field point), and Full Metal Jacket aluminum arrow (20-inches) - 545-grains (with 100 grain field point).
How much should my finished arrow weigh?
TenPoint Crossbow Technologies recommends using finished arrows weighing at least 420-grains for most pre-2012 TenPoint crossbows and all Wicked Ridge crossbows. 2012 and newer TenPoint models can shoot finished arrows as low as 370-grains (recurves as low as 350-grains).
What is an Omni-Nock?
The Omni-Nock is a new, patented nock design that features six micro-grooves that form three string alignment channels that eliminate the indexing problem associated with moon and capture nocks. In addition, the Omni-Nock also keeps the bowstring from shooting over or under the arrow on today’s narrower crossbows with acute string angles. The all-purpose Omni-Nock makes flat, moon, and capture nocks obsolete.
Can a TenPoint Crossbow Technologies GripSafety be converted for a left-handed shooter?
Yes. All GripSafety conversions must be done by the TenPoint Crossbow Technologies Service Department. Please contact our Service Department at (330) 628-9245 or by clicking on our "Contact Us
" link for more information.
How do I change the battery in my red-dot scope? And, what size replacement battery do I need?
On the outside edge of the light intensity dial there is a threaded cap that will come off when twisted counter-clockwise - also, some of the covers have a large slot where a screw driver or coin can be used to twist it off and on. The battery sits inside that compartment with the wording/number facing outward. The battery is a 3 volt lithium with the number 2032 on it. The replacements can be purchased at any grocery, department or electronics store.
Are crossbows comparable to compound bows or; do they have the knock-down power of a firearm or shoot as flat as a black powder rifle?
Comparison tests have proven that there is a negligible ballistic difference between compound bows and crossbows. These tests disprove the groundless claims that crossbows perform like firearms. Crossbows typically start losing velocity and energy at 30 yards compared to a black powder rifle which begins to lose velocity and energy at 100 yards or more.
Will permitting crossbows in archery season decimate the deer population in my state?
In 1994, Ohio published year-by-year deer harvest data going all the way back to 1900. Ohio first allowed crossbows in archery season in 1976 and the conclusions are clear: Over the 18-year span since crossbow use has been permitted, crossbows have not decimated the deer population, the archery season has not been eliminated or shortened; and crossbows did nothing to diminish archers' opportunities to hunt or their chances for success. On the contrary, the opposite occurred. The deer population increased; the season got longer; more counties opened for hunting; more hunters participated; and the harvest-to-permits-sold ratio improved dramatically. Data available from Arkansas and Georgia support the same conclusions as that of Ohio.
How should I properly sight in my new 3-dot or 3-line TenPoint scope that came on my new crossbow?
Answer: All of TenPoint's crossbow packages with scopes have been bore-sighted prior to leaving the factory. That is, you should be able to take the crossbow right out of the box and be able to hit a 9-inch pie plate at 20 yards. Once you have done that, you should only have to make minor adjustments to "fine-tune" your scope settings. When fine-tuning, move your target out to 30-yards and make all of your adjustments using the middle dot or line at that distance. When you have sighted in your crossbow & scope at 30-yards (using the middle dot or line) your top dot or line will be close at 20 yards and your bottom dot or line will be close at 40 yards.
Our scopes are calibrated for 330-feet per second crossbows. If you have a crossbow that is slower than 330-feet per second, you will have to make yardage adjustments based on your crossbow.
Can I use a vaseline-like substance on my TenPoint crossbow rail instead of an oil-based rail lube?
Definitely NOT, unless you want to send your crossbow back to our Warranty/Repair Department for a good cleaning. The vaseline-like substances will build up in your trigger box and they also collect dirt. The result is normally the inability to cock your crossbow.
I just purchased a TenPoint crossbow, should I loosen or let down the tension on my limbs in the off season to prevent my string & cables from stretching?
TenPoint Crossbow Technologies does not recommend loosening or letting down the tension on limbs in the off season. There is no way to let off enough tension on your string & cables to keep them from stretching. Also, you can end up doing damage to your limbs if not properly tightened before shooting and your crossbow performance will probably suffer.
Can I get a PowerTouch trigger installed in my Hybrid Lite or early Titan model crossbow?
No. The barrels on those models are not machined to accept a PowerTouch trigger.
Can I get a GripSafety installed in my Titan or Turbo crossbow?
No. The GripSafety can only be installed in models with aluminum or carbon barrels and PowerTouch trigger assembly. The exception is the Stealth SS, as it’s barrel is too short to accommodate the mechanism.
Why would I have excessive wear on my string's center serving?
There are several possibilities. There may be too much downward pressure on the barrel from your string, there may not be any twists in your string (the amount of twists in your string helps determine the draw-weight of your crossbow-we start with 13 twists), or you may have been using too much lube on your rail.
How often should I lube the rail on my crossbow?
You should lube your rail approximately every 75-100 shots under normal conditions. Applying too much lube can cause excessive wear on your string's center serving and it will also cause your ACUdraw felt pad to fall off (if your crossbow is equipped with an ACUdraw unit). You should also lube your rail after you have gotten your crossbow wet - dry it thoroughly first, then re-apply a fresh coat of rail lube. After approximately one hour after application, the rail lube will dry to a thin glaze.
Does the ACUdraw come in a left-handed model?
No. The ACUdraw only comes in a right-handed model. Left-handed individuals should turn the crossbow so they can turn the hand crank in a counter-clockwise motion instead of clockwise for a right-handed individual.
How come my crossbow will not cock?
There are several possibilities here. First, is the crossbow safety in the fire (red-dot) position? If the crossbow is not in the fire (red-dot) position, the string will only go back as far as the dry-fire inhibitor - it will look cocked, but it is not. Second, is the trigger box dry (no lube) or is there any sign of rust build up inside the trigger box? If the trigger box is simply dry, a light coating of trigger/rail lube inside the trigger box may be the answer. If there is rust in the trigger box, you will probably need to send the crossbow back to the Warranty/Repair Department for a complete cleaning. Finally, has a vaseline-like substance been used in the trigger box or on the rail? If so, you will need to send the crossbow back to the Warranty/Repair Department for a complete cleaning.
Where will I find the serial number on my crossbow?
The serial number is on a sticker that says "Made in the USA" and is usually on the left side of the barrel on TenPoint Series Crossbows. A 6 Point Series Crossbow will have the serial number sticker in between the top and bottom of the barrel toward the back of the crossbow.
How far can I shoot with my crossbow?
The effective range of your crossbow depends on your shooting ability. Today’s high powered crossbows have an effective range in the neighborhood of 60 yards, but not everyone has the ability to be accurate at that distance. Because of the typical North American whitetail deer habitat, most kill shots are taken at 20 yards or less. If you are an average shooter, you should probably not take a shot beyond 35 to 40 yards.
Still have questions that were not answered here?
You can reach us by telephone at (330) 628-9245. When contacting us, please include your name and telephone number so that we can contact you if necessary. Or online via email at firstname.lastname@example.org
, or fill out our online Contact Form